Effective Date: 11 September 2025
At Strandside Wellness, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://strandsidewellness.ie or our services.
We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who We Are
Strandside Wellness
23 Strandside S, Abbeyside, Dungarvan, Co. Waterford, X35 W778, Ireland
Email: strandsidewellness@gmail.com
Phone: 0877424817
2. What Personal Data We Collect
We may collect the following information when you use our website or services:
- Contact details (name, email, phone number, address) if you contact us or make a booking.
- Booking details for appointments, treatments, or classes.
- Payment information if payments are processed (though we do not store card details – these are handled securely by our payment provider).
- Technical data such as IP address, browser type, and cookie data (see our Cookie Policy for details).
3. How We Use Your Data
We use your personal data to:
- Provide and manage our wellness services.
- Respond to enquiries, bookings, and feedback.
- Send service-related information or reminders.
- Improve our website and user experience.
- Comply with legal or regulatory obligations.
We will never sell or rent your personal data to third parties.
4. Legal Basis for Processing
We process your personal data under the following lawful bases:
- Consent – when you actively provide consent (e.g., subscribing to updates).
- Contract – when data is necessary to deliver a service you have requested.
- Legal obligation – when required by law.
- Legitimate interests – to improve our services and operate our business.
5. Data Retention
We keep your personal data only as long as necessary:
- Client and booking records: up to 7 years (for legal/tax purposes).
- General enquiries: up to 12 months.
- Cookie data: see our Cookie Policy.
6. Sharing Your Data
We may share data with:
- Trusted service providers (e.g., booking platforms, email services, payment processors).
- Legal authorities if required by law.
We ensure all third-party providers comply with GDPR.
7. Your Rights
You have the following rights regarding your personal data:
- Right to access, update, or delete your personal data.
- Right to withdraw consent at any time.
- Right to data portability.
- Right to object to processing.
- Right to lodge a complaint with the Irish Data Protection Commission (https://www.dataprotection.ie).
To exercise these rights, contact us at: strandsidewellness@gmail.com.
8. Data Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access.
9. Links to Other Websites
Our website may contain links to external sites. Please note we are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
For any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Strandside Wellness
Email: strandsidewellness@gmail.com
Phone: 0877424817